Strength that carries you through life 

FAQ

Q: How much time do I need to commit? 

A: In-person sessions are 60 minutes each. If you are on the hybrid or online plan, your recommended workout duration is 60 minutes, but shorter sessions with a duration of 30 minutes can also be customized to support your goals.

Q: What if I've failed before? 

A: That's why this approach works. No all-or-nothing mentality. Just consistent, sustainable progress, and change that fits your life.

Q: Can I train at home or in a private gym if I don’t want to go to a commercial gym?

A: Yes. We can work with the equipment available to you at home, at your condo gym, or at a private gym. If you wish to purchase simple equipment such as resistance bands or dumbbells, guidance can be provided on equipment purchase to support your strength journey.

Q: Do I need equipment? 

A: We adapt to what you have. Home gym, minimal equipment, or full gym access, we make it work.

Q: Do you coordinate with physiotherapists or doctors?

A: Absolutely. I am happy to be put in touch with them to understand any health advisories, conditions or injuries you may have to support you in gaining strength and confidence on your journey.  

Q: Can you work with me if I have a specific injury or medical condition?

A: Yes. Depending on your condition and the precautions and advisories around it, I am happy to partner your physiotherapist or doctor in supporting your post-rehab training or lifestyle change. This includes:

• Postural or sedentary concerns: Corrective exercises, core stability, and general fitness to prevent future injuries.

• Musculoskeletal injuries: Back, shoulder, knee, hip, or ankle injuries needing ongoing strength and mobility work.

• Post-surgery rehab: Joint replacements, ligament or tendon repairs, once cleared for progressive exercise.

• Chronic conditions & lifestyle support: osteoarthritis, osteoporosis, high blood pressure, heart disease, high cholesterol, diabetes, Parkinson’s disease, stroke, and dementia.

Q: How do I know that your program will work for me?

A: Programs tend to fail for a few reasons.

They could ignore your unique circumstances, and make a generic program become ineffective.

They could work in "perfect" conditions of the right exercise intensity, nutrition, and recovery, but maybe the results don't show up because life is messy and you miss one or more of the key ingredients.

Or, you may have started, but you gave up early when you got derailed in a busy week.

This program takes all of that into account. A personalized program allows you to start where you are, achieve change at your pace, and learn skills that give you the confidence and competence to take the next step.

Q: What if I have to travel or take a break?

A: Travel does not affect your plan validity. Your sessions remain available for 180 days from your invoice date, so short trips or extended time away will not cause you to lose access to what you have paid for.

If you are on the Full Support plan, we can pause your sessions and resume, within 180 days from your invoice date.

If you are on the Guided Hybrid plan, we switch your in-person sessions to online training for the period you are away, so your programme keeps moving without interruption.

If you are on the Flex Online plan, there is nothing to adjust. Your training continues as normal wherever you are.

Q: What payment plans are available?

A: Details on plans and packages can be found here.

The Flex Online is a subscription-based online coaching program. The Guided Hybrid gives you online support in addition to the choice of having 6 to 24 in-person sessions. The Full Support is a fully in-person program with the option to purchase 6 to 24 in-person sessions.

Q: What if I need to reschedule?

A: You can reschedule any in-person session without losing it, as long as you give at least 24 hours' notice before the session starts.

For example: if your session is on Wednesday at 3:00 PM, your reschedule request must reach me by Tuesday at 3:00 PM.

To reschedule, send me a message via WhatsApp or the booking platform. Your request is confirmed only once I have acknowledged it.

Sessions rescheduled with less than 24 hours' notice, no-shows, or unattended sessions without notice will be forfeited.

If I need to reschedule, your session will be rearranged at no cost to you.

Q: Will I have to track every single thing, every day?

A: No. Data is essential and useful for understanding how your body is reacting to changes. Data is also useful for helping you observe your own progress, which is very important for your motivation to keep going.

There will be some tracking, but we do not need to track everything. Depending on your goals, we may track your nutrition, steps, exercise, or sleep (for recovery). All of these have a tangible impact on your health goals. You will have support and guidance on what to prioritize specific to your goals and life circumstances.

Q: What if this is not what I expected with my coaching experience, and I want to stop?

A: As much as we try to be aligned at the very start, there is always the chance of mismatched expectations. I've been there too. If you wish to discontinue your package because this approach isn't what you're looking for, I appreciate your honest feedback and notice sooner rather than later. The unused portion of any coaching fees paid upfront will be returned to you.